Availability Manager

Permanent

Reference: AC/Req/006443
Location: South London
Type: Permanent
Status: Active
Salary/Rate: Competitive

Find out more about this vacancy and apply here

Availability Manager – Capacity Planning – ServiceNow – Service Management – RAID Risk Issue – FTSE100 – Insurance in Bromley London

A nationally recognised Insurance company are looking to expand their IT Technical Services team in the Bromley-based offices with one of the roles being an Availability Manager who will be responsible for defining, maintaining and ensuring the integrity and consistency of end to end Technology Service Management processes aligned to Service Management strategies, architectures, policies and standards

Responsibilities: (including but not limited to)

Provide expert advice and guidance on availability.
Identify and manage availability issues and risks.
Assist with investigation and diagnosis of incidents and problems relating to availability management
Forecast future availability and capacity requirements based on business plans, usage trends, service portfolio plans.
Ensure all changes are assessed for their impact on availability/performance and attend CAB meetings as required

This role has an above market rate salary banding (enquire for further info, cannot be published online), excellent benefits package and great employee initiatives.

Skills Required:

This role requires extensive experience in capacity planning within a large scale environment.
Solid experience with ServiceNow will be beneficial.
A strong understanding of ITIL principals will be key.

If you feel that you would be a good match to this position then please apply below and I shall endeavour to respond back to you with a Job Specification for your review.

NEXERE offer generous referral fees for anyone successfully placed so please spread the word to be in-line for a cash bonus.

Availability Manager – Capacity Planning – ServiceNow – Service Management – RAID Risk Issue – FTSE100 – Insurance in Bromley London