DevOps Service Manager

Permanent

Reference: AC/Req/006469
Location: South London
Type: Permanent
Status: Active
Salary/Rate: Competitive

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A Leading Insurance Services Provider with a fantastic brand is currently on a large recruitment initiative to build a dynamic team creating disruptive solutions that will allow innovation within their consumer’s lifestyle. They currently have an opening for a DevOps Service Manager to own the delivery and maturity improvement plans for common enabling services provided by 3rd party suppliers across projects. The service landscape will evolve over time but you can expect it to include environment management, cloud brokerage and containerised business services.
Responsibility:
Define common requirements to meet the needs of multiple projects.
Work with suppliers to develop and implement new services for projects and product teams to leverage
Oversee supplier delivery of services in to projects to agreed service levels.
Be a point of escalation and resolution for issues or the consumption of services.
Understand and develop options for circumvent shared constraints across projects.
Work with the supplier to mature and improve the value of services delivered to projects (eg, via feedback loops)
Advise on changes to services to enable usage of new tools and ways of working.
Work with DevOps engineers to influence projects to ensure usage of services is understood and properly commissioned