Location: South London
Service Architect x2 – ITIL – Service Model Architecture – ServiceNow – Governance Framework – FTSE100 – Insurance in Bromley London
A nationally recognised Insurance company are looking to expand their IT Technical Services team in the Bromley-based offices with one of the roles being x2 Service Architects (x1 Senior) which will be responsible for establishing, maintaining, communicating and governing Service Architecture, ensuring it is aligned with corporate strategies, business goals and agreed Technology strategies and plans.
Responsibilities: (including but not limited to)
Develop the Service Model and contribute to the formulation of the Service strategy.
Develop, maintain, communicate and execute a robust Service Architecture management, assurance and governance framework and associated artefacts to ensure and assure the end to end interoperability of service models incorporating internal functions and 3rd party suppliers.
Define, communicate and maintain a set of service architecture principles which can be utilised by both internal functions and vendors.
Provide design authority for the Service Architecture and the Service Model and provide advice, expertise and support to ensure adoption and compliance to policies, standards, and best practice by internal functions and 3rd party suppliers
Establish an agreed Service Management maturity framework to identify organizational and process maturity and capability. Provide input to service process maturity assessments as required.
This role has an above market rate salary banding (enquire for further info, cannot be published online), excellent benefits package and great employee initiatives.
This role requires solid experience developing technology service models within an enterprise scale environment.
Demonstrable experience developing and maintaining robust Service Architecture management, assurance and governance frameworks and associated documentation.
Solid experience with ServiceNow or a similar solution will be beneficial.
A strong understanding of ITIL principals will be key.
If you feel that you would be a good match to this position then please apply below and I shall endeavour to respond back to you with a Job Specification for your review.
NEXERE offer generous referral fees for anyone successfully placed so please spread the word to be in-line for a cash bonus.
Service Architect – ITIL – Service Model Architecture – ServiceNow – Governance Framework – FTSE100 – Insurance in Bromley London