Service Provisioning Manager

Permanent

Reference: AC/Req/006447
Location: South London
Type: Permanent
Status: Active
Salary/Rate: Competitive

Find out more about this vacancy and apply here

Service Provisioning Manager – Capacity Availability Catalogue – Service Design – ServiceNow – Service Management – RAID Risk Issue – FTSE100 – Insurance in Bromley London

A nationally recognised Insurance company are looking to expand their IT Technical Services team in the Bromley-based offices with one of the roles being a Service Provisioning Manager who will be responsible for leading the development, implementation and improvement of Service Strategy and Design processes and capabilities. (Service Catalogue, Availability Management, Capacity Management).

Responsibilities: (including but not limited to)

Lead the design, documentation, implementation and improvement of Service strategy standards, processes, and ways of working to support the Technology Services operating model.
Contribute to the formulation of the Service strategy. Analyse business strategies and how these influence demand for Live Services. Analyse and prioritise investments to support the service strategy, develop the service catalogue and deliver best value for the business.
Develop and maintain the capabilities/artefacts needed to support service strategy processes (policies, processes, standards, KPI’s, templates, demand plans, service catalogues capacity & availability plans, service portals, reporting etc.).

This role has an above market rate salary banding (enquire for further info, cannot be published online), excellent benefits package and great employee initiatives.

Skills Required:

This role requires extensive experience developing and implementing technology service strategy in an enterprise scale environment.
Solid experience with ServiceNow is essential.
A strong understanding of ITIL principals will be key.

If you feel that you would be a good match to this position then please apply below and I shall endeavour to respond back to you with a Job Specification for your review.

NEXERE offer generous referral fees for anyone successfully placed so please spread the word to be in-line for a cash bonus.

Service Provisioning Manager – Capacity Availability Catalogue – Service Design – ServiceNow – Service Management – RAID Risk Issue – FTSE100 – Insurance in Bromley London