Service Reporting Analyst

Permanent

Reference: AC/Req/006430
Location: South London
Type: Permanent
Status: Active
Salary/Rate: Competitive

Find out more about this vacancy and apply here

Service Reporting Analyst – Excel VLook-up V-look Pivot Table – Data Spreadsheet Dashboards – Supplier Management Engagement – Insurance Bromley London

A nationally recognised Insurance company are looking to expand their IT Technical Services team in the Bromley-based offices with one of the roles being a Service Reporting Analyst who will create and publish Service Performance reports to agreed stakeholder groups and in line with agreed communications/reporting standards and processes.

Responsibilities:

Understand requirements, and create reporting solutions for: Customer Service Managers -. Service Integration & Operations functions
Creating and publishing business facing performance reports eg service roadmaps/SIPs, Updates against these roadmaps/SIPs, management reporting packs.
Implement and manage the reporting calendar and regular timetable of activities. Support information contributors so they can adhere to timetables; proactively follow up for required information and validate/challenge as required to maintain the quality of the data.
Contribute to analysis of data, data collection processes, systems, and tools to optimize efficiency and data quality. Summarise and highlight key issues, exceptions. Identify and report deviations and trigger exception reports when appropriate.

This role has an above market rate salary banding (enquire for further info, cannot be published online), excellent benefits package and great employee initiatives.

Skills Required:

Previous experience of working in a specific Service Reporting role – suitable to a FTSE100 business.
Experience of manipulating data, spreadsheets and dashboards
Exceptional experience of Excel, Pivot tables, V-Look-ups etc.

If you feel that you would be a good match to this position then please apply below and I shall endeavour to respond back to you with a Job Specification for your review.

NEXERE offer generous referral fees for anyone successfully placed so please spread the word to be in-line for a cash bonus.

Service Reporting Analyst – Excel VLook-up V-look Pivot Table – Data Spreadsheet Dashboards – Supplier Management Engagement – Insurance Bromley London